Twenty

Twenty

Startups and developer-led teams who want a modern, open source CRM with a clean UI reminiscent of Notion, full API access, and self-hosting flexibility

CRM ★★★★☆ 4/5 Free self-hosted (Cloud from $9/user/mo) Visit Website

Pros

  • Modern, Notion-like interface with kanban boards, table views, and rich record pages that feel significantly more intuitive than Salesforce's cluttered legacy UI
  • Built with a developer-first approach using React, Node.js, and PostgreSQL — the codebase is clean, well-documented, and easy to extend with custom code
  • GraphQL API provides flexible data access for building custom integrations, dashboards, and mobile apps on top of the CRM data
  • Self-hosted deployment is free with unlimited users, making it a viable alternative to HubSpot's $100+/user/mo Professional plan for growing teams
  • Active open source community with weekly releases, transparent roadmap on GitHub, and responsive maintainers who merge community contributions

Cons

  • Young project (launched 2023) — still lacks email sequences, built-in phone calling, quote generation, and other features that mature CRMs like HubSpot include natively
  • Integration library is limited to roughly 20 native connectors; connecting to tools like Mailchimp, QuickBooks, or Shopify requires Zapier, n8n, or custom API work
  • No built-in marketing automation, landing page builder, or email campaign tools — it is a pure CRM, not an all-in-one growth platform
  • Reporting is basic with simple list views and filters; lacks the custom dashboard builder, forecasting, and pipeline analytics found in Salesforce or Pipedrive

Key Features

  • Contact and company management with custom fields, tags, and relationship mapping
  • Pipeline management with kanban board, table view, and timeline visualization
  • Activity tracking for emails, notes, tasks, and meetings linked to records
  • GraphQL API for custom integrations and data access
  • Workspace customization with custom objects, fields, and views
  • Import/export with CSV and direct migration tools from HubSpot and Salesforce
  • Role-based access control and workspace permissions for team management

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