Pipedrive

Pipedrive: Pricing, Features & Review

Small sales teams of 5-50 reps who close deals by phone and email and want a CRM that mirrors their actual pipeline instead of forcing a Salesforce-style data model

CRM ★★★★☆ 4.4/5 From $14/user/month (Essential plan) Visit Official Site

What Is Pipedrive?

Pipedrive is a crm tool. It's positioned for small sales teams of 5-50 reps who close deals by phone and email and want a crm that mirrors their actual pipeline instead of forcing a salesforce-style data model. Pricing starts at From $14/user/month (Essential plan). Based on our evaluation across pricing, features, ease of use, integrations, and support, we rate it 4.4/5.

This profile summarizes the key facts: pricing tiers, the strongest features, and the trade-offs to weigh before committing. For a hands-on opinion-led review, see the related articles section at the bottom.

Pipedrive Pros and Cons

Pros

  • Pipeline-first UI shows every deal as a draggable card across custom stages — reps see their entire funnel at a glance without running a report
  • Smart Contact Data auto-enriches leads with company info, social profiles, and tech stack pulled from public sources at no extra cost
  • AI Sales Assistant proactively surfaces stale deals, suggests next actions, and flags pipeline patterns like declining win rates
  • Activities-based selling approach prompts reps to schedule calls, emails, and meetings as required actions before a deal can advance
  • LeadBooster add-on bundles live chat, chatbot, web forms, and Prospector (B2B database) in one $32.50/mo package

Cons

  • No free plan — Essential starts at $14/user/mo, which adds up vs. HubSpot's free CRM for budget-conscious startups
  • Marketing automation is nearly nonexistent; email campaigns are a paid add-on ($13.33/company/mo) and limited to basic broadcasts
  • Custom reports and revenue forecasting require Professional plan at $49/user/mo — a 3.5x jump from Essential
  • Workflow automations on Essential are capped at 1 active automation; Advanced ($29/user/mo) unlocks 30

Pipedrive Key Features

Pipedrive ships with the following core capabilities. Feature availability depends on your plan tier.

  • Visual pipeline with drag-and-drop deal cards, rotting deal indicators, and custom stages per pipeline
  • Two-way email sync with open tracking, click tracking, and email templates with merge fields
  • Smart Contact Data for automatic lead enrichment from public web sources
  • AI Sales Assistant with deal-risk alerts, performance insights, and suggested next steps
  • Revenue Forecast with weighted pipeline value and close-date predictions
  • LeadBooster toolset: Chatbot, Live Chat, Web Forms, and Prospector B2B database
  • Marketplace with 400+ integrations including Zapier, Slack, Xero, and QuickBooks

Pipedrive Pricing

Pipedrive starts at From $14/user/month (Essential plan). Pricing changes frequently, so verify the latest tiers directly on the official Pipedrive pricing page before purchasing. Our linked review articles include full per-tier breakdowns at the time of writing.

Who Is Pipedrive Best For?

Small sales teams of 5-50 reps who close deals by phone and email and want a CRM that mirrors their actual pipeline instead of forcing a Salesforce-style data model. If your situation differs significantly, the related comparisons below help you weigh Pipedrive against the leading alternatives in crm.

Pipedrive Reviews & Comparisons on ToolScout

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Sources & References

Pricing and feature information last verified January 0001. Software vendors update plans frequently — always confirm current pricing on the vendor's site before purchase. See our review methodology.